Quality certification

All the actions of Ferrovie Appulo Lucane aim at supplying a service more and more adequate to the expectations of the customer and more and more compliant with the requisites of regularity and safety.

FAL s.r.l., since December 15th 2010, has obtained the Certification of Quality, in compliance with the standard of the international rule UNI EN ISO 9001:2008, on the part of the Certification Body TÜV Italia (certificate n. 50 100 10001).
The achievement of the Certification of Quality means that FAL considers a core element of its service the satisfaction of the needs and expectations of all the subjects involved in the process of the company (Granting Authorities, customers, employees, suppliers).