Ferrovie Appulo Lucane s.r.l. has started a plan to promote as a competitive reality in transport market of Puglia and Basilicata. The continuosly-evolving needs of mobility, as well as customers’ increasing expectations, require a constant action of improvement and adjustment made by the enterprise, devoted to improve the performance levels in order to guarantee a high-level service quality.
Ferrovie Appulo Lucane s.r.l. wishes to take up and sign a list of explicit commitments, in order to follow a transparent process that will provide continuous enhancements to both our customer relationships as well as the offered service level.
We know that this process won’t be quick and easy, but it’s our wish to represent here the intention of everyone working daily in FAL to give the best feedback to our customers’ needs and to give our contribution to the safeguard of the environment, for our sake and for the next generations.